Returns & Exchanges
At Chalice Collectibles, we want you to be fully satisfied with your exclusive fashion pieces. If your purchase doesn't meet your expectations, you can return unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the apparel in its original packaging, ensuring all original tags and labels remain intact and undamaged.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing